Privacy Policy

Introduction

FIVE45 ("we", "us", or "our") is a performance cycling club operating in Singapore and Hong Kong. This privacy policy explains how we collect, use, store, and disclose your personal and activity data when you use our services, including integrations with third-party sports data and fitness platforms.

What Data We Collect

When you connect your sports data or fitness platform account to FIVE45, we may collect the following activity data:

• GPS and location data — route coordinates, distance, and elevation
• Performance metrics — speed, cadence, power output, and training load
• Heart rate data — real-time and average heart rate during activities
• Activity summaries — ride duration, calories burned, and timestamps
• Device information — device model and firmware version
• Profile information — display name, profile photo, and athlete settings (e.g., weight, FTP) as shared by the connected platform

How We Use Your Data

We use collected activity data for the following purposes:

• Community ride tracking — displaying ride activity within the FIVE45 club
• Ride coordination — organising group rides, segments, and routes
• Performance insights — providing riders with training summaries and club-level statistics
• Club leaderboards — ranking ride performance within the community
• Communication — sending ride updates and club announcements

Data Storage and Security

Your data is stored securely using industry-standard encryption and access controls. We limit access to personal and activity data to authorised club administrators only. We take reasonable measures to protect your information from unauthorised access, alteration, disclosure, or destruction.

Third-Party Sharing and Disclosure

We do not sell, rent, or trade your personal or activity data to any third party. We may share data only in the following limited circumstances:

• With your consent — when you explicitly choose to share activity data with other club members or on public leaderboards
• Service providers — with trusted hosting and infrastructure providers who process data on our behalf, subject to confidentiality obligations
• Legal requirements — when required by law, regulation, or valid legal process

Sports Data Integrations

When you connect your sports data or fitness platform account, we access your activity data through the platform's API. You can revoke this access at any time through your connected platform's account settings. Revoking access will stop future data collection but will not automatically delete data already collected. To request deletion of previously collected data, please contact us.

Your Rights

You have the following rights regarding your data:

• Access — request a copy of the personal and activity data we hold about you
• Correction — request corrections to inaccurate data
• Deletion — request that we delete your data from our systems
• Opt-out — disconnect your fitness platform account and stop future data collection at any time
• Data portability — request your data in a commonly used, machine-readable format

To exercise any of these rights, contact us using the details below.

Data Retention

We retain your activity data for as long as your account is connected to FIVE45 and for a reasonable period thereafter to fulfil the purposes outlined in this policy. If you request deletion, we will remove your data within 30 days, except where retention is required by law.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or wish to exercise your data rights, please contact us on Instagram at @five45.cc.